Acoustic Signature customer service

Well, it has been over 10 days and I haven't heard back from Gunther. I hope my praise wasn't premature. Fortunately I found a solution that works perfectly and didn't cost me a penny. Speed is now rock solid and very stable.

I will report back when I hear back from Gunther in order to update folks with their customer service.

hi raymonda interested in your td 850 which i have with an audio note tonearm3  how much improvement did the origin live motor make accepting that this is totally subjective

If your stock motor is working I would not consider changing it. Mine had an intermittent issue that I could not track down. Getting parts from Acoustic Signature is nearly impossible. If it needs to be replaced then I think you would be happy with the Origin Live system. It is quiet, easy to install, adjustable and stable.

i still haven't heard back from Gunther in regards to my thrust pad. I'm glad I did the repair, as it solved my problem. I'll shoot him another email and see if I can get e response.

i also had a speed problem with the motor PSU set for 220/230V my power supply(Australia) 240V and i measured it as peaking at 254V was cooking the unit a voltage regulator sorted the problem

My TD 850, modded out is my go to deck. I have had and modded a number of decks and this this one still stands as my favorite. If it is a motor problem, go with Origin Live, you won't be disappointed. Also, the simple fix I did with the thrust pad will keep you going for a good long time. I also went with adding bearing oil to the well, just two drops, and the speed is rock solid steady. 

I made carbon fiber boards for the tonearm and motor, which works wonderfully.