👍
let us know
Received the custom ordered Prima OCC a couple of days ago. The customer service from Ray L in the US is excellent. The cables exude quality in the way they look and feel. Very well built and thick as the 9AWG specs they are. The beautiful presentation and packaging is very much appreciated, as attention to details like this reflects to the overall care the company takes in their products. They sounded a bit cold and compressed upon first listen. After about an hour or two they started to settle in a bit and already sounded way better than what I had. Every listening session they open up a bit more and clearly are the best cables I have heard to date. Being that they are non-refundable is moot as these are not going back even if they were. From top to bottom I hear more micro and macro details and decay as if a glare has been lifted. Bass is more punchy and powerful as well as it gives a more floating sensation which is quite remarkable. It’s a lot more focused and removed any boominess that was there previously. So all in all, very happy with these cables and look forward for them to get even better after some proper run in. |
@mclinnguy Their only standard length is 2.5 meters which can be returned. Anything else is custom ordered and is non-refundable. This would be my only critique for an otherwise pleasant customer service experience. It would be nice for them to offer different lengths to accommodate various requirements. |