I have owned and marveled at my Aesthetix Io for two years now. It is, IMO, a supreme phono stage. One month after I received it, it did go down and was repaired and turned around by Jim White very quickly. It has performed flawlessly since with performance that is very, very satisfying. I installed NOS tubes (Mazda and Tungsram 12AX7's, Amperex PQ 6922's, Sylvania VT-231's, Sylvania 5932's in place of EL34's) soon after I first received the Io and, with the exception of the 5932's, the original NOS tubes remain in place and still sound mighty fine. I was told by Jim White that the EL34's and 6922's would need replacing a bit more often. Other than that, the tubes should last a reasonable amount of time.
I too have heard the talk regarding the Io and reliability problems. I sympathize with anyone not able to enjoy the remarkable performance of the Io due to reliability. I happen to be one of the lucky ones to have an Io that has been little trouble and a whole lotta fun. I'm certain that there are many others that have had similar experiences with the Io. If there are indeed reliability problems generally with the Io, perhaps Jim White should be given a chance to correct them and perhaps in the process improve an already stunning performer. There's always a bit of sweat involved with the use of tubed gear, the Io is no exception. Thankfully, the rewards can be great as is the case with the Aesthetix Io.
Regards,
Joe Mendez