Any Linn LP12 owners in So Cal get the Karousel bearing upgrade?

@daveyf 
No, I was authorised, invested in Linn set up jigs, training, the whole nine yards. They also pulled the same stunt on some of the other authorised dealers, the distributor simply saw an opportunity to nab all the retail margins for themselves for a new product. Didn't affect me but one of the other authorised dealers had been selling Linn for over 20 years.

ah the moment of truth, and the admission.... maybe???

all I have to say is Linn has poor customer service. They have a distribution center and repair shop about three blocks from where I live. There are no Linn dealers here locally. They were going to make me drive 200 miles to go hear one. Really...... I guess they are not too worried about sales.

I ultimately went to another country and heard one and the dealer was very knowledgeable and a great guy. Unfortunately, my VPI scout had a way more wide open sound than the Linn had probably attributed to the unipivot arm so I could not at the time justify the Linn. He even put my Benz ref s on his table so I could get a good idea of what it would sound like. Well, it sounded fat and sloppy on the Ekos Radical LP12. I think a Lyra would be a good choice for a Linn however I wanted a table that was more neutral. He had a Linn cartridge on the table and it did sound great.

So... I think they do have poor customer service. I just do not think they care that much about the US market.

@tzh21y I think ever since Linn did away with their US distributor, they have been somewhat struggling. IMO, they seem to underestimate the size and expanse of the US. My local fettler is an excellent Linn set up guy, yet they will not allow him to be a ’upgrade’ dealer, only a parts supplier..so long as it is part of a repair. The logic behind this is they are trying to protect their Linn turntable dealer...which makes great sense! EXCEPT this dealer is 200+ miles away! His impact, or the impact on him, is basically non-existant given the number of Linnies locally and the distances involved...yet they are not flexible in this regard...because I believe they have no real comprehension of the distances involved in the state/country. I have to believe that if they comprehended this more, then they would concede to the idea of having experienced Linn folks work and sell the table in all areas of the country. Plus, it would certainly increase their ’good will’ with their customers ( Future and current!).
Therefore, i can comprehend your points in your post-- except for the SQ difference between a fully set-up LP12 Radikal D and a VPI Scout :0)