Anyone else order Caladans from Clayton Shaw?

After watching videos and reading positive reviews I ordered a pair of Caladans. It’s been 2 weeks and I have never received an email confirmation of sale.  The charge on my cc was from Spatial Audio.  I have called and left VMs twice and also emailed Clayton’s info address. Crickets ! 

Has anyone else experienced this?  I assume he’s extremely busy but I’m getting a little anxious.



@ozzy62  Little tip back- I did read the entire post and I commented that it was more than a coincidence that only when the OP made the post was he then contacted about his order and the vague "problem with our credit card provider" for them not providing order confirmation. The credit card processor just processes the transaction- which in the case of an out of stock item is NOT supposed to charge in full for the transaction- and the actual seller should be sending a "Thanks for your order, your product will take us two weeks to complete and ship and we'll provide shipping and tracking information when it ships" email to the purchaser. Sketchy process so far and one that the buyer has every right to be both cautious and proactive with.

My order also was confirmed as from "Spatial Audio", and I've yet to receive any confirmation from Clayton Shaw the company. My assumption is that the video caused an overwhelming response, and an influx of orders. Not concerned at this point, but would be nice to have an update at least

I just realized that the only thing more annoying than all caps is all bold. Very aggressive.

Within 30 minutes of the NRD review, I called Clayton to inquire. He returned my call 3 days later and I ordered. He said I would be in the Nov. que. My credit card has not been charged. I'm fully confident Clayton will come through. He has spent his whole life earning a great reputation. Why would he sabotage that?

I have heard from a good source that Clayton is contracting with Spatial Audio to fabricate the baffles and assemble the Caladans. Spatial has the equipment, a trained and experienced crew, and lots of capacity. This is a good thing for both Clayton and for Spatial. I suspect that they are awaiting delivery of a component or two, but once they start to roll, things should go smoothly.

I, too, have had my card charged, but I’ve been able to get to know Clayton over the years (I bought the original M3s, the Sapphire M3s, and now the Caladans). I’ve been to his shops, and he even personally delivered the Sapphires to my home.  I have complete trust and confidence in Clayton. He’s solid. Though I’m anxious to get my hands on the Caladans, I’m taking the view that patience is a virtue and in due time I will be amply rewarded!