Anyone ever have claims for damage with UPS?

UPS calls this the "shock" in their system. I suspect that maybe one box in 10 are dropped off the conveyor belts or in handling. I had one amp that arrived in a perfect box where all transformer (ALL) were torn off and rattling around. I figure that it fell from great height but landed perfectly flat on the top of the box. UPS bought both the damaged and undamaged amps.

You are right about packing. One thing you did not say, however, was not to use peanuts with anything that weighs more than a pound. I know this is the standard and unprofessional packing method of various packing services and thus they should be avoided. Crumbled newspapers are far superior.

Finally, you should include FedEx, Airborne, and the USPS in your use at your own risk.

Another caution with peanuts is they often generate a lot of static electricity. If using them for packing electronics an anti-static bag around the component is a must.

I have had to make claims for UPS shipping dammage took months to get a refund lots of phone calls ,now I ship threw Mail Box express if its dammaged they deal with UPS saves me much grief but costs more to ship .

My greatest problem with UPS came when a guy used Mail Box Express to ship me amps. UPS said the insurance was with them so they should pay the claim, while MBE said it was with UPS and they should pay the claim. Don't be too sure MBE will represent your interests.

Personally I think these are the truth:

They will not approve the claim IF the item you are shipping are pack inside a box which does not meet the ability of holding that certain weight.

They will not approve IF you mis-declare whats inside.

I claimed once, I didnt get approve first time after the inspector inspected it, but me and the seller b_tch at them like 1000000 times, so they came again and inspect, I showed him the crazy beaten up box (got holes and tears) and the amp I recieved (It wasnt turning ON). It was a 75lb amp and the box says it ONLY support 60 lbs, thats why they didnt approve, but the reason why they approve second time is my seller shipped the item in the UPS station and they check the packing and said it was okay, my seller told them that if it wasnt okay they shouldve said so. They made a mistake, they had to approve my case. Email me if you have further question.