Anyone ever have claims for damage with UPS?

Ups owns mail box express .The insurance is allways threw UPS .Mail boxes at least the one where I do buisness always deals with UPS insurance for the costumer if they dont go do a diferant mail box express.

Read my thread of 1/7 UPS STRIKES AGAIN. Mail Boxes Etc. says they have to initiate my claim as they are the shipper, but because I packed it, They are "not hopeful" Of course not, UPS owns Mail Boxes Etc.!

I have asked the buyer to take some digital photos of the damage, I have digital photos of the turntable before it was shipped. Best advice i have been given is to be relentless in your pursuit of the claim as they will almost automatically reject the first attempt as "improper packing"

Obviously UPS has a problem with audio gear, or, there would not be so many horror stories.

Thats why I ship threw the mail boxes ex. that my friend owns .UPS is real bad ,p/o is bad .fedex is probly the best bet in shipping.I think the problems with costumer service are across the board as far as big companys are conserned.Whats happening to america ? Dont they want me to trust there service and make me want to deal with them again?Or dont they care about my buisness. because Iam just one guy not a huge buisness .

Sorry it took so long to get back to this, the buyer accepted the pieces as they were, a crack in one of the rails and some pushed in parts on the stators, so I did not have to pursue the claim. But in the meanwhile I did some research and the packing requirements that they use as their defense clearly demonstrate that they don't intend to honor their insurance in any situation unless forced. Their requirements are such that only the Jeff Rowland flight case package that he uses for the model 6 amps I once had meet their specs for packing. They say the gear must have 2-4 inches of styrofoam packing on all sides, surrounded by corrugated cardboard that is sealed with tape on every seam, the entire distance, with the name of the addressee on the outside and the inside of the package. How many people have received packages that meet these standards, even direct from manufacturers?