There are many great dealers and manufacturers out there willing to chat with you and spend time assisting with questions..
I personally have had conversations recently with,
Nelson Pass - Amazingly honest and helpful !
Daedalus audio- Lou Hinkley, great fellow !
Reno HiFi, Mark Summat. Top notch ! Very helpful !
BAT - Victor K. Little talk and hard to get a hold of, but very helpful !
Atmasphere - Ralph is awesome! Builds great products and is willing to share his knowledge !
Not so great...
Schiit - questions confuse them, response answer is usually another Schiit product, but considering prices.. acceptable.
Bel Canto - LOUSY support ! They can’t be bothered with questions about their products. I called and wrote them about a simple question regarding thread size for one of their products, to replace feet with stillpoints. A FEW TIMES, with NO response! LOL..
Must be a closely guarded secret.. They can’t be bothered, that’s fine.. Wasn’t worth investing in anyways.. Sold it all and never looked back.. Lesson learned..
I personally have had conversations recently with,
Nelson Pass - Amazingly honest and helpful !
Daedalus audio- Lou Hinkley, great fellow !
Reno HiFi, Mark Summat. Top notch ! Very helpful !
BAT - Victor K. Little talk and hard to get a hold of, but very helpful !
Atmasphere - Ralph is awesome! Builds great products and is willing to share his knowledge !
Not so great...
Schiit - questions confuse them, response answer is usually another Schiit product, but considering prices.. acceptable.
Bel Canto - LOUSY support ! They can’t be bothered with questions about their products. I called and wrote them about a simple question regarding thread size for one of their products, to replace feet with stillpoints. A FEW TIMES, with NO response! LOL..
Must be a closely guarded secret.. They can’t be bothered, that’s fine.. Wasn’t worth investing in anyways.. Sold it all and never looked back.. Lesson learned..