Audio Research Reference 5SE reliability


After reading the glowing revieuw on the Stereophile-website by Brian Damkroger on the ARC REF5SE there was a comment that: quote: by Audioware on nov 15, 2012,

"These pres are outstanding. However the problem is their poor reliability. 06 (six) of them were already on my services bench this year to fix problems with the transformer that feeds the dgital, the remote control and the on-off switch, circuits. It is a small xformer below the circuit board that burns out frequently. Another very serious problem is with the 6H30s filament regulators that do not stand for the increased current demanded by the new 6H30s intead of the old 6922s. ARC has to pay more attention to these problems!"

I already checked my dealer, who was really surprised and did not recognise these problems.

Comments will be greatly appreciated! Thanks.
sequence56
Hi,the preamp has a small transformer underneath which had blown.It may have been a power surge.If it happens again,ill see what i can do with the power box outside the house.
Don't worry AudioResearch doodz know that so they fix it right away charge you $$$ and send the unit right back and you'll be happy.
Known industrial trick.
Same thing with many other industries. If you can't bend someone over to stick it deeeeep, you ain't makin' no money and most of'em going towards property and income tax.
You could be right..Ive had a good run with theiir gear in the past.Im pleased it repaired..and not destined for the rubbish bin