Over the past couple of years I've purchased quite a bit of gear (deep 5 figures) from "The Music Room". In doing so, I've build a very good relationship and my regular sales person as well as those who answer the phone if I call the main number all no me well. As an ecommerce business, their level of service suits me well. They have a reasonable return policy in that for 30 days and if an item is returned not due to a defect, they charge a 5% fee which is deducted from a refund. Considering that they have to retest, recertify, and restock the item, I consider that to be quite fair. It's not as good as having a local brick an mortar store to touch and carry way from, but I'm satisfied and will continue doing business as long as nothing changes.
Auditioning Used Equipment - Am I crazy ?
I reached out to a well respected dealer to see if I could audition an amp they had advertised on one of the used gear websites. This amp sells for over $20k and they were asking around $10k. This mfgr only has 12 dealers nationwide. I've heard their extreme high end equipment at shows but not this particular line. To my surprise, the dealer responded No. The unit was already boxed up to ship (hasn't been sold yet) and they wouldn't set it up for me. So my questions are:
Am I crazy asking to audition a component priced at $10k ?
For any dealers or dealer salespeople, is there a dollar amount where u turn auditions down at ? What is it ?
For consumers, is there a dollar amount that you would buy a component and roll the dice without auditioning it ?
Thanks !
- ...
- 58 posts total
- 58 posts total