Bel Canto Pre2 Preamp plays in mono.


I'm auditioning a used Bel Canto Pre2 preamp and all inputs play in mono.  I'm using the input 1 balanced for my DAC and input 2 RCA for my phono stage.  Both play only in mono and I can't find a configuration setting for that.  Anyone have any ideas?  I've checked all my cable connections of course paying special attention to the connection from the preamp to the power amp. 

128x128mkiser

Maybe double-check your connections, as RCA's are paired vertically and XLR's are paired horizontally?

That was it!  I can't thank you enough.  The tech guy at Bel Canto was on a wild goose chase so I've let him know.  The back of the preamp is situated so that it's very difficult for me to see the inputs, that's my excuse and I'm sticking to it.