Best and Worst customer service?

My vote goes for Sonic Frontiers, as Best! I was contacted within an hours, after e-mailing a question. Wery friendly and helpfull!(they can count me-in on the next purchase) Thw Worst? Linn audio! It's been over a month since i submited a Q! I am stll e-mailing the question...i am sort of amused by now!
I live a few minutes from the plant.I get over to see the guys in the Parts Connection often.Their customer service is the best I have ever encountered.Class act all the way.Parrasound customer service is also very good.Worst Mcintosh.I emailed twice with questions no reponse both times.Very over rated gear and extremely overpriced.
Theata,Digital, my nomination for best.Pioneer for worst.I own Elite(tv,and dvd player).Like Sony,they have this maze/menu that I figure is designed to aggravate you so you won't call again.At Theata,the girls always put me thru to someone who can help me(data 3 & gen5a 24/96)
Best:- The Cable Company. Class act. Recently intervened with a cable mfgr. for me - the mfgr. agreed to an upgrade which cost The Cable Company the sale of a pair of expensive cables. Putting my interests ahead of their short-term gain has boosted both my loyalty and my confidence.