PS, PayPal does this to buyers as well. Had a Krell preamp, purchased here on A'gon, just not arrive at my doorstep while I was in the house. Despite the fact that the seller insured it and sent it 'signature only', UPS said they left it on the doorstep (again I was home and waiting for it) and despite getting police reports and neighbors video of my door that the police went over, PayPal still closed the case on me and I was out the preamp and the money.
Luckily, a little while later my PayPal MasterCard was kind enough to find in my favor and I was no longer out the money.
Luckily, a little while later my PayPal MasterCard was kind enough to find in my favor and I was no longer out the money.