i am not trying to bully I just honestly am not sure how to deal with a business or adults that send emails like the ones I have received.
i have never experienced anything quite like this in my adult life and I am uncertain as to why I get snide remarks from Mr. L? I do not hold him responsible for the damage. But what has happened SINCE the damage has been rather upsetting.
its been very odd the emails I have received back from them (I have even been told not to email them on Sundays and Mondays which I would not do if I knew that was something they prefered but I have never ever had anyone ever tell me not to email them and I’ve certainly never been told/asked not to email on certain days?)
And I do not understand why this damage is such a big deal anyways if the item was shipped via UPS with insurance? UPS is who I fault and they should pay. And I hope that Millersound did not have to pay.
It would have have been helpful though, if the damage initially occurred when I shipped the item, to have been alerted to that damage so we could have bugged UPS then as I too shipped with Insurance.
If like Mr. L says there was some minor damage a chip or nick there before he started working on it then a few off bumps in shipping it back to me could cause a nick to become a crack. The mount plates are plastic after all.
Well i I always get great advice from these forums. This is why I went to Millersound in the first place.
Im not a bad guy. I’m sure they are not bad people. The odd communications I have had have upset me and that is why I am here asking and letting you know what’s up.
i would have called them myself but I gathered from early communications that they seem like people who don’t want to be bothered...so I tried to keep my communications text-based. Maybe that was a bad decision on my part.
oh well. Did my best for my first piece of gear ever sent out for repair and it came back damaged.
ill have a really great pair of Infinity 9Kappas for sale soon.