I sympathize, kevinjkim, but the issue in this thread is not the same as what you describe. I make it quite clear that I am talking about a buzzing sound from the actual device, not through the speakers or headphones. It was very irritating, to be sure, and enough for me to return the amp and not to buy another peachtree product again. But what you describe is worse than that.
I do hope that you can get it resolved - I got great contact with Christian Ballard at Peachtree, through the normal support form. For me it didn’t work out in the end, because they seem to look at a slight buzzing from the amp itself as normal. But what you descibe is an issue that they do not see as normal.
Anyways, the experience didn’t just scare me off Peachtree amps, I more or less gave up on brand new stuff for the time being, at least class D amps, and spent some of the money on a used Accuphase 406v instead. This 23 years old amp has nothing in common with the Peachtree nova, of course, it doesn’t even accomodate a DAC board, but sounds so extremely much better with my speakers that it’s hard to believe.
I do hope that you can get it resolved - I got great contact with Christian Ballard at Peachtree, through the normal support form. For me it didn’t work out in the end, because they seem to look at a slight buzzing from the amp itself as normal. But what you descibe is an issue that they do not see as normal.
Anyways, the experience didn’t just scare me off Peachtree amps, I more or less gave up on brand new stuff for the time being, at least class D amps, and spent some of the money on a used Accuphase 406v instead. This 23 years old amp has nothing in common with the Peachtree nova, of course, it doesn’t even accomodate a DAC board, but sounds so extremely much better with my speakers that it’s hard to believe.