I agree that at those prices I’d ensure each has some US-based repair facility. If they don’t I’d cross it off the list immediately because overseas shipping is very expensive these days, and who needs that when there are plenty of excellent DACs that can be serviced here?
Company headquarters and warranty repairs
I'm contemplating between three DACs: Ayre QX5 Twenty, Chord Dave, and Mola Mola Tambaqui. I've not yet auditioned them but will do so in the next few weeks.
These companies are in the US, UK, and Netherlands respectively. If I buy a DAC and I need to send it in for a repair/upgrade, being able to send it to a center in the same country as I live in (US) would be cheaper and faster. If I was considering cheaper DACs (e.g., < $1000) I may not care but with a $10+K DAC, if it breaks down even in a few years, I *will* want to get it repaired.
Any thoughts on the reliability of these DACs (and thus the likelihood that I'd need to send them in). Is this something you consider or should I just worry about sound quality since it is unlikely that an electronic component with no moving parts will need a repair?
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- 11 posts total
- 11 posts total