I agree that this is not normal. Mine is as silent as it should be. You should go back to your dealer and get a replacement as it is still under warranty. This is a fundamental quality control issue with regard to the whole transport mechanism and a repair job may not solve it permanently - a bit like a new car with a serious engine problem. Send an email to dCS - they have been quite responsive and helpful to me for my past queries.
dCS Puccini CD transport noise
Hello,
I recently bought a new Puccini CD/SACD player. Sound quality is outstanding, and, compared to my previous player (Mark Levinson 390S), a vast improvement.
However, I have one issue. The CD mechanism, when playing discs (or with the pause function activated) is quite noisy. It is a combination of a whirring sound (the spinning disc) and a more constant rustling sound. It is clearly audible from my listening position (3.5-4 meters from the player), e.g. when playing piano and choral music (not to speak of late evening listening). I find this rather annoying, especially as the noise comes from a position squarely in the stereo picture (player on a rack between speakers)
What are the experiences of other Puccini owners in this regard?
I recently bought a new Puccini CD/SACD player. Sound quality is outstanding, and, compared to my previous player (Mark Levinson 390S), a vast improvement.
However, I have one issue. The CD mechanism, when playing discs (or with the pause function activated) is quite noisy. It is a combination of a whirring sound (the spinning disc) and a more constant rustling sound. It is clearly audible from my listening position (3.5-4 meters from the player), e.g. when playing piano and choral music (not to speak of late evening listening). I find this rather annoying, especially as the noise comes from a position squarely in the stereo picture (player on a rack between speakers)
What are the experiences of other Puccini owners in this regard?
- ...
- 20 posts total
- 20 posts total