I purchased one of BelCanto's players last December and returned it within the 15 day trial period. I called them a week after it was returned and they acknowledged that they had received it and that I would receive a refund after they inspected the player. I expected to get hit with the 5% restocking fee but they have now had the player for a month and I have not been contacted and my credit card has not been refunded. I am now contesting the charge through my credit card company.
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- 17 posts total
- 17 posts total