Did you reboot/reset?


Why don’t manufacturers put parameters in place to force a reboot when performance drops below a threshold? For instance, my streamer will stall, won’t load settings, menus, much less music. (It is hardwired and my internet speed tested fine, I suppose it was freshly rebooted!)

Is the streamer unable to tell it is jacked and not able to load the menu page? Why not? 

I didn’t list the manufacturer because I assume if I did, somebody would have a story about one they had for seven years that ran 24 hrs a day and was once dropped in a well…. but never required a reboot. Heading them off at the pass!

uncledemp

Fuzztone, you rascal. Brother, I feels your pain! 

My streamer has a some diagnostic tools and customer service opportunities- but they are not available when it’s locked up!

At least Im not alone!

@uncledemp, How often does your streamer stall, won’t load settings, menus, much less okay music? Are we talking hourly, daily or weekly?

Of course, everyone suggests a reboot and that usually solves the problem.

However, if your streamer is stopping very often, I suggest you call the manufacturer and ask for advice. Is the hardware the culprit or is it the software on the streamer? Since rebooting does not fit it, my best guess is it might be the software you are running.

Unfortunately, you need to review both the hardware and software to determine what is causing these issues. I suggest you document what you are doing and see when the streamer hangs up. Please keep us posted.

What about the source material you are steaming? If it is corrupted, this might CAUSE your streamer to get locked.

@hgeifman 

Thanks for your thoughtful reply. Issues happen infrequently, couple of times a month.

Two issues prompted me to ask the question:

Last week my wifi was slow, I rebooted and the speed doubled. It would be nice if the modem had a trigger speed that prompted a reboot. I plan to call my provider, I may have a hardware issue.
 

Once my internet speed was strong, shortly afterwards, my streamer, which is hardwired to my router stalled. When the streamer stalled, the options for troubleshooting and diagnostics stalled as well. I checked my internet connection/speed and it was still strong. Once I rebooted my streamer, it was working fine again. I have not asked the company for help yet, I’m traveling. 
 

Regarding the streamer, its software is updated to latest version, and I experience issues on all formats it can provide, native and otherwise. 
 

I’m just being a baby, but my concern is unless I check them continually, I may be missing performance. My experience in the past is for me to call after I rebooted and everything is fine… being told, ‘I guess you figured it out!’