Did you reboot/reset?

@hgeifman 

Thanks for your thoughtful reply. Issues happen infrequently, couple of times a month.

Two issues prompted me to ask the question:

Last week my wifi was slow, I rebooted and the speed doubled. It would be nice if the modem had a trigger speed that prompted a reboot. I plan to call my provider, I may have a hardware issue.
 

Once my internet speed was strong, shortly afterwards, my streamer, which is hardwired to my router stalled. When the streamer stalled, the options for troubleshooting and diagnostics stalled as well. I checked my internet connection/speed and it was still strong. Once I rebooted my streamer, it was working fine again. I have not asked the company for help yet, I’m traveling. 
 

Regarding the streamer, its software is updated to latest version, and I experience issues on all formats it can provide, native and otherwise. 
 

I’m just being a baby, but my concern is unless I check them continually, I may be missing performance. My experience in the past is for me to call after I rebooted and everything is fine… being told, ‘I guess you figured it out!’ 

@uncledemp, Thanks. Based on your above post, it is possible you may have router issues. How old is your router? I had similar issues with several routers and replaced them with the NetGear Obit router.

in any case, after your travels. Please call your ISP. You might need to update the routers software or the router might have issues handling the load. Please keep us posted. Or, it might be a modem issue.  Your ISP needs to check these devices. 

@uncledemp, I recently had my ISP check all my devices, signal performance, frequency in range, etc. He replaced my inside connector/cables, replaced the connectors at my outside distribution cable box and the connectors at the cable box outside my home.

He performed speed tests at each point (inside modem, cable box outside home and distribution box at the street) to ensure everything was working

i suggest you schedule an appointment with your ISP to check everything including your router and modem.

@hgeifman 

That sounds very encouraging! I’ll call my provider up and set up an appt. 
 

I’ll circle back when I am on the other side of this!

Warm regards!