Dynavector XX-2 MkII, riding too low?

I own the cartridge in the subject line. When I lower it onto the record surface the cartridge body is very close to the LP......only a tiny crack of daylight.....maybe a mm or two of clearance.  Is this normal? Is the suspension collapsed?

(Tonearm is level to LP and VTF is 2.0g)

TIA for the help!
I have sent my cartridges to be rebuilt to the Needle Clinic in Washington State. Usually a week turn around time and always excellent results.  Andy is a good guy and won’t price gouge you.  I am a very satisfied customer. 
I’ve read good things about Andy’s work. Thanks for the reminder.

Ever use Peter Ledermann at Soundsmith in Peekskill NY?  I wonder how they compare.