Esoteric K-03 X - mechanical problems w tray

...just bought a brand new Esoteric K-03X player and have only 14 hours on it and the tray is jammed and the disc is stuck inside. Real nice for this price will see I had the Esoteric P-05 and the D-05 for almost 8 years which I sold here on Audiogon and NEVER had one problem with those pieces. I think I read where others owners were having the same issue...if this is the case not a happy owner. Not to mention the box weighs almost 100 lbs and who is going to pay for shipping and the hassle of boxing it etc. After 40 years with this hobby .....more of a headache anymore than fun !
Garebear, just contact Anthony, he should take care of this.
I totally agree with you, especially since you bought whole esoteric system, they should send you a new player. Btw how esoteric A-03 amp sounds with matching C-03 ore-amp?
Denon - the A-03 is a 50 watt pure class A design and it is sweet ....and also a beast at 85 lbs and does run very hot. My power company loves me now The C-03 is very nuetral and matches very well with the A-03
Are you using regular disk's? I know that Dual Disc's are thicker than regular CD's and sometimes cause problems for certain transports.

Also, I didn't think to mention this before, but a remote can cause problems. Maybe if the batteries are not strong, or if you have another component that uses the same frequencies. On one of my Wadia's that has a Teac transport, the remote is a big block of metal, and if you're not careful, they can stick underneath the face of the remote if you push them down too hard. And it just happened to be the open/close button that stuck. It drove me crazy for a while until finally figured out what it was. I'm going into detail here because transports and remotes generally go as a packages. And since we both have Teac transports, our remotes may be similar. If you have a metal one, you may want to check it. I also have a couple of the plastic remotes. They don't stick.
No Esoteric transport or single-box player I have ever used supports "Dual Disc". You will get "Disc Error" every time.......its in the manuals as well, or at least it was/is for the DV-50X, UX-1, UX-1 Ltd, P-03, P03U and P-02.