Experience with Blue Circle amps

The fact that the amp experienced mechanical failure does not bother me nearly as much as a manufacturer charging to repair an item that clearly was under warranty. The amp was sealed, brand new at the time of purchasing and the dealer was reputable and honest. This is in no way an attempt to bash anything or anyone, its just something that happened plain and simple.

I believe you completely; it is the dealers behavior that seems strange. How do you know Blue Circle tried to charge? It is just the dealers word for it. Was he really a Blue Circle dealer? He may have still been picking them up from somewhere else (another dealer selling out of his area) and not from BC directly, so him trying to return it as a warranty repair would make bells go off.

The BC22 and BC21 were dropped shipped directly from Blue Circle to me at the time of purchase. Its not only me that had this problem, I know of others who had simliar problems. I actually saw the e-mail from BC with the charges and the charges were made payable to BC, not the dealer.

Its not the efficency of the speaker, its the load thats the problem. Read the test bench report in Stereophile, its clearly shown in their report.

Regards,
Chris

Thorty40: Well I guess it could be anything?? Still sounds to me like the customer service problem is with that dealer. He does not stock it; he just orders it and has it shipped to you. Then he does not want to deal with any problems. In the end you did not get charged for anything. It really could have been "DROPPED" shipped by UPS or whoever. I don't have a BC dealer near me, so I have always dealt directly with BC. They have always treated me like I was the most important customer they have.

In the end Sterophile liked the BC21 and BC22. That is what confuses reviewers. I agree the specs. of Gilbert's gear may not always test out well against the "established norm", but no one denies that it sounds great. This may in fact raise a question of whether the "established norm" is best. If Gibert has come up with a formula that is superior to what has passed as a good design in the past, we should maybe recognize his genius. All great minds are usually met with skepticism when they challenge the status quo.