While this situation was quite unfortunate, at the beginning! I do believe, in the end, you will be more than satisfied and Synergistic may have a few new customers based on their customer service alone. Congratulations to both of you, Evo for not just rolling over, and Synergistic for clearly pointing out that their customers are important.
Fallow up on syn. from evo..
Since this post began scott and i have been emailing each other and discussing the matter.SCOTTS handling of this matter has been excellent and we now are trying to talk on the phone to resolve this..Yes i was angry a co. wanted 2600 to reterminate a 3400 pair of cables..they are great products and they do care about there customers and I am sure Scott and I well resolve this soon. To all the gentleman on this site..Scott kept his cool while i was bashing them for what i beleive now like Scott has stated to me was a legitamate mistake .
My upmost respect to Scott and SYNERGISTIC for there handling of this unfortunate situation.
steve
My upmost respect to Scott and SYNERGISTIC for there handling of this unfortunate situation.
steve
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- 3 posts total
- 3 posts total