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Hola Audio Springs DAC repair

I purchased this DAC a few months ago.  Finally unboxed it and hooked it up.  It has a problem.  The sound coming out of my speakers is ear splitting loud even with the volume on the preamp turned low.  My other dac works just fine.  I have contacted Holo Audio via email twice but got no response.  Incredible!

I have no problems shipping it.  I live in southern Illinois.  I am looking for an excellent repair shop that knows their stuff on days.

Thanks.
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jaymark's avatar
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jaymark OP
511 posts
 
I was finally contacted by the company! Bravo. It just took a lot longer than their disclaimer said t would.

I was using RCA analog outs to RCA in on the preamp.  Not sure what blanched is?

There are no volume controls on this dac.  Maybe there is a problem in the dac circuit....
jjss49's avatar
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jjss49
6,612 posts
 
blanching is for keeping nutrients in fresh vegetables

i think 'balanced' is what he meant LOL
chayro
2,989 posts
 
Just a shot - are you connecting to a preamp phono input by any chance?

georgehifi's avatar
georgehifi
10,312 posts
 
Just a shot - are you connecting to a preamp phono input by any chance?
Only explanation if there’s no dac level control/s, as the gain of a dac won't be that high from the manufacture unless the previous owner had it modded to be that high.

Cheers George
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