How many CaryAudio techs does it take to replace a lightbulb in a CAD-211FE?

This morning, they suggested that I ship the amp back to them.

They are bad to deal with, I’m in Australia and had an older CDP in for repair, as the main board was double sided and was hard to fault find, so I needed a service manual or at least circuit diagram.
The answer was a flat NO even if I paid for it.
They wanted it shipped back to the US for them to fix at great cost, shipping plus their high labour rates would have been 2 to 3 x the worth of the unit. The customer put it in the recycle bin.

No reco from me.

Cheers George

Take it to Radio Shack!

I had a similar problem with Cary service with one of their CD players. I had to ship it to them for an estimate, and when they got it, they told me the entire board needed to be replaced.  The estimate for the repair and labor was higher than the used value of the player if in working condition. They ended up offering me $50 for the dead player, so they could "use it for parts"   The remote control was worth more than that! No more Cary products for me....

It's a shame what Cary has turned into since Dennis left.  He built high end reference level gear.  Now, it's a Chinese manufacturing clearing house chasing every trend under the sun.

Really sad to see.

Find a local tech and have them do it.