How to contact Audiogon Support

All of the sudden my reply posts are deleted and now posting is suspended. 
Kindly explain, 

Be sympathetic, life is not easy when one is dumb. I find ebm the most helpful at times. i.e.: it's not that serious. 🙄

a customer made me a offer I accepted his offer.

he hasn't do I resist my cary dvd 7


I would like to know how I could get my rating of 100% back

I sold a proceed Pre Preamp

I accidentally didn't pack it properly

Buyer said he heard something rattling 

I apolized to him and told him to send it back

He said he had to pay tax and shipping

I immediately returned 675. threw paypal

When I received the pkg I didn't hear anything loose or rattling

Several days later I heard it and texted him a apoliged

I was unaware of the shipping cost and taxes

If there is anyway I could work this out and get my rating of 100%

That you could suggest I am willing to do as you suggest

Because with this new rating I wont be able to sell anything

I just listed a power amp

Didn't know my rating changed after all these years

If you could do anything to help me it will greatly be appreciated



Had a problem with a buyer.

Need to know what I could do to improve my score