swampwalker
5,096 posts 02-08-2018 2:49pm
Hey Jim- Wish I could get your deal ;-) Comcast bills me about $250/month AND the phone service has multiple drop-outs after about 5 minutes. Eventually, you can’t even have a conversation! Dealing with them is like dealing with a used car shyster for whom English is a second language! I was able to save $10 month by buying my own modem/router but it is an 18 month payback.
@swampwalker
I had phone problems for about a year after first getting the phone over Cable. Sounds like same problems you are having. To make a long story short the problem was the incoming digital signal was too strong and would lock up the modem sometimes. The only way I could get the thing unlocked was to unplug it from the power outlet, wait about 3 to 5 minutes, and plug it back in and let it reboot. To make a long story short I was told to call Mediacom and tell them their digital signal was too strong and was over driving the modem, causing it to lock up. Yeah Mediacom wanted to argue the point. Who was I tell them anything! I can’t count all the times they had come out before, only to tell me everything looked ok. I said send someone out and make sure they bring a bigger DB drop splitter, than was being used at the time.
Now the only time I lose the phone is when there is an outage in the area. 7 years and counting.
Dealing with them is like dealing with a used car shyster for whom English is a second language!
Yeah we found out don’t call the Mediacom help desk after about 11:00AM. If you do you are speaking to someone in the Philippines.
For what it’s worth I was telling my nephew I wanted to find an alternative to Mediacom cable TV. He is the one I got the ROKU box and remote from to try out.
For phone he uses Vonage. $25 a month + tax. It works over the internet. He has been using Vontage for about 10 without any problems. I checked into it. Right now they have a special offer for $9.99 + tax for one year and you get about $119 worth of equipment free. A one year contract is required for the special offer.
Jim