Insane ground loop; anybody wanna try?


I have a ground loop that's been killing me for weeks. I've tried several things to limited or no success. I've written to Mike Sanders at Quicksilver, but I'm a little chagrined to keep asking him questions that aren't really the fault of his gear.

Anybody want to have a go at solving this puzzle? It's driving me nuts, and I'd be grateful for any help.

Relevant equipment:
Rowland Capri preamp
Quicksilver Silver 60 mono amps (EL34)
Sunfire True Sub

Amps, preamp, and sub are all plugged into a Monster 2000, so everything shares a common wall outlet.
Plugging the amps into separate wall outlets has little effect either way.
Amps are damn near dead-quiet with no input, so it's shouldn't be the transformers or the tubes.

Amps plugged in to the preamp (shielded DH Labs RCA cables) hum, and the sub does too. Swapping cables has no effect.
Unplugging and reconnecting sources (a turntable and a Mac Mini via a Schiit DAC) has no effect.
Unplugging the sub has little effect (except it eliminates the hum in the sub, haha).

Lifting the ground on the amps reduces the hum — by about half, but definitely not completely.
A Hum-X has no (or very little) effect, whether placed on the preamp, an amp, or the sub.

For obvious reasons I don't want to lift the ground on the amps permanently.

I'm not an electrical engineer, but I'm a logical guy.

Ideas? I'm open to any with two requests: First, if you don't know something for sure, please say so. I don't want to play in electron traffic because somebody just guessed at a solution. And second, if you disagree with somebody, don't call him names, okay? There's more than enough gratuitous meanness in the world right now without insulting people over stereo equipment. Thanks.
pbraverman
Not too sure if this will help since you said you unplugged the sub.  My hum problem was coming from the Sunfire True Sub.  Try to carefully tighten up all the nuts that make ground contact to the plate on the amp. Especially the contour and volume pot nuts. I now these hums can drive you crazy!  Good luck!
If I understand when only the pre is connected to the amps you have the hum. Have you tried listing the ground on the pre only? Another thing I would try to further what cleeds is saying is to turn off all circuit breakers in the house except the one for your system to insure it's nothing else in your home (yep you'll have to reset all you digital clocks). If the hum is gone with all the other breakers off add everything back one at a time. If still no hum turn on the breakers one at a time until the hum comes back. Then turn off that breaker and continue to turn the rest of the breakers only to insure it's not from multiple locations.

Also if you have a volt meter measure the voltage between neutral and ground. I get 0.15 VAC. I would start when all your breakers are off except at the system with nothing connected. Keep measuring as you turn on the breakers too.
+1 to what Al sez. ^^^^^^^^^

also:
No dimmers, LEDs, TVs on the same circuit.
These devices can leak noise to neutral and ground, which are bonded together at your service panel.  You'll want to defeat those devices to make sure they're not contributing to the problem.
the sub is connected to the XLRs via adapter and then by RCA cables.
I wouldn’t be surprised if that turns out to be the key to the problem. While the post I made earlier today in this thread addresses a somewhat different situation, it provides what may very well be relevant background.

The following paragraph in that post may be particularly relevant:

Most XLR-to-RCA (and RCA-to-XLR) adapters short the inverted signal on XLR pin 3 to ground (XLR pin 1), although I believe Cardas can supply adapters on special order that leave pin 3 unconnected. Shorting XLR pin 3 to ground is appropriate when adapting RCA outputs to XLR inputs, and may be appropriate when adapting a transformer-coupled XLR output to an RCA input. However, at best it is poor practice when adapting an actively driven XLR output to an RCA input. And while many and perhaps most components would be able to tolerate that, with some designs shorting that signal to ground may result in major performance issues (see this thread, for example), or conceivably even damage, eventually if not sooner.
The likelihood of a problem arising as a result of shorting an output signal on XLR pin 3 to ground with an adapter figures to generally be greatest when the output impedance of the circuit providing the signal is low.  That is the case with your Capri preamp (80 ohms balanced output impedance, presumably corresponding to 40 ohms for each of the two signals in the balanced signal pair).  In the case of the thread linked to in the paragraph I quoted above the result was buzzing, but hum seems very conceivable as well.

Regards,
-- Al

Great — again, indebted to all of you for taking the time. Please don't apologize for asking basic questions. I agree that it's easy to overlook something obvious and I take no offense. It also occurs to me that I never actually tested the outlets with a receptacle tester. I'll do that as well — having met the previous owners of this house, anything is possible.

I got the preamp a while ago and honestly don't remember if it ever played nice, though obviously Rowlands have a reputation for being pretty tightly engineered. I like the earlier suggestion to try it elsewhere and I'll figger how do that tomorrow.

The preamp has one RCA and one XLR output (one pair of each, but you knew that's what I meant). The amps are connected to the RCAs; the sub is connected to the XLRs via adapter and then by RCA cables. I'll disconnect it from the preamp and try again — another good suggestion — and I'll try switching the two sets of outputs.

There is no CATV in the house at all. (I have two teenagers. They think I'm Stalin.)
No dimmers, LEDs, TVs on the same circuit.

Disconnect any CATV hookup regardless, you may be surprised.

I fought a ground loop hum for a month or so, and ignored the CATV line because it was on a different circuit. Turned out to be the culprit anyway.
Ground loops find a way.
Unplugging the sub has little effect ....
Is the sub connected at speaker level (to the amps) or at line level (to the preamp)?  And if the latter, is it connected to the preamp via XLRs, while the power amps are connected to the preamp via RCAs as you stated?

In any case, if you already haven't, try disconnecting the sub from whichever component(s) it is connected to, in addition to unplugging it from the AC.

Regards,
-- Al
 
What about some history? Has this combo ever been hum free together? Is this pre new to you? Did you changed anything at all before the hum started? Sorry, I know these are basic questions, but if you're at all like me, you'll be searching down rabbit holes for days, just to realize the answer was right where you had started.
Thanks to both of you for trying. I haven't tried the preamp in another system because I don't have a second one, but I'll rig something up in another spot and report back. Good suggestion.

No dimmers, LEDs, TVs on the same circuit.

Dill: I inserted the Monster because of the hum, hoping it might give everything a single ground spot. D'oh! :)

Thanks again. Keep 'em coming. This is a pain!
Very puzzling!

Have you tried your preamp in another system to ascertain that it's not a problem with it?

Lifting grounds is a good diagnostic tool - obviously it's not a safe remedy - and if that doesn't cure the hum, then it's likely the hum is caused by something other than a ground loop.

Do you have any other equipment near the audio gear that could be causing the hum? Are dimmers turned off, LED lighting turned off, CATV disconnected from your gear?