I have had a Calypso about 4 years and never had the volume change after the preamp was turned on. Only time it ever changed was substituting a lower gain tube such as a 6dj9 for a 6922. As far as tube hiss goes, I never have had much from any tube I have used. The one time I had some tube hiss from about 2' away from the speakers I changed the jumpers in the calypso and reduced the gain by 12 db which got rid of the tube hiss.
You could call Aesthetix and get their opinion on your problem.
You could call Aesthetix and get their opinion on your problem.