Lyra Kleos Repair

Oh boy!  at that price I might just take a chance on a rebuild by Andy or Peter.  The cantilever may be able to be repaired BTW.  I had a Blackbird with a decidedly off kilter cantilever and Peter at Soundsmith repaired it for the $16.00 in shipping cost!  If you don't like the sound, just snap the cantilever off and send it to Lyra.
I just bought a Ortolan Jubilee and checked the price of a rebuild through Ortofon and it was a bit more than $1,000.  Whew, glad I went with them over the Lyra I was eyeing.  
Lyra is too full of themselves these days it seems.  Not an ounce of customer loyalty.  I have a friend with a Lyra built but not Lyra named cart and I think they offered him no support what so ever.

I’m just curious if anyone in the industry commonly rebuilds a low to mid output moving coil motor and (presumably) replaces a boron cantilever, in this price range for "cost or good will" because if they do, I’m certainly not aware of it.

(If you can’t afford Lamborghini maintenance, perhaps, having one in the garage, and worse yet, one on the road, is a bad idea. Not being happy with the repair bill is only human. Taking it to a fiat dealer is sheer madness.)

If I blow up the engine, should I have to buy a new car ???????

Rob and I disagree on this.  While I agree that sending it to Lyra is optimum, people have cars repaired by other than the dealer all the time.  I for instance rebuilt quite a few Masaratti engines for the machine shop I worked at.  As a matter of fact we rebuilt many BMW engines for the dealers themselves.  Not that that has any bearing on the issue at hand really.  If the OP can't or doesn't want to spend that kind of money a REASONABLE but not option is available.   I don't think the OP is asking for work gratis but reasonable customer service to insure loyalty would not be out of line.  I for one will not consider a Lyra after this.  How much business will Lyra lose from a few postings like this on on other forums?
BTW, I have a Blackbird with original stylus and one retired by Andy.  Anyone is welcome to come by and see if they can hear a difference. 
As it stands now, that Lyra is next to worthless.

wntrmute2, I agree!