Magnepan 1.7 I speaker sock ???

Did any of the forum people try and order anything from Magnepan ??  I had one of my new Magnepan 1.7 I speaker socks get damaged, I called the dealer I bought them from and he said I had to call Magnepan direct and order it, he also said they had a new phone system which they don't answer very well, after calling them for over two weeks I could see nobody was ever going to answer or return a requested return call.......I called the dealer back, but it doesn't seem he can get one either.......I live a 100 south of Spokane , Washington.....These speakers are about a year old, one sock is dirty.......Come get  them 1000.00, speakers , boxes and stands........And I promise to never buy another Magnepan or anything Magnepan makes......W


i have had no problems reaching their service manager mick by email or by phone

mick is responsive and helpful and on his game, was terrific as i upgraded the crossovers wiring and connectors in my 1.7i pair

Right, use email! I never use the phone. Magnepan will get you a new sock or you can have them made from any thin stretchy fabric. My wife made me a set for my old Acoustats.

I live in Spokane. My dyslexia saw $100 and I was ready to DM you immediately. Sorry about your luck with the telephone answering service. Hopefully an email will work. And if you’re still that Peed off my hundred dollar offer still stands. L O L.

Actually I have a buyer for 300.00 , boy they really hold there value, but they are a year old with one dirty sock.......Its funny I can call Audio Research and get a part delivered in less than a week, but Audio Research is a lot better quality, I guess you get what you pay for ??     Cheap speakers...........W