Why doesn't Magnepan service there customers, how simple can it be to answer the phone or call me back, I would give them a credit card number and they could send the part ??? Or sell it to my Magnepan dealer so he could send it to me, but they wouldn't do that.......So I call and ask for the sales department, I get a salesman and he tells me he will make "Mick" calls me the next day, three days later someone calls and lets the phone ring twice and hangs up, I call back and get the answering machine......I leave a message, nothing happens, I call back, nothing happens.......How can you like that kind of service ?? They don't care and I don't care.....I thought that was what Forums were for.......You get the "white sock" and I'll pay you twice what it costs you...........W
Magnepan 1.7 I speaker sock ???
Did any of the forum people try and order anything from Magnepan ?? I had one of my new Magnepan 1.7 I speaker socks get damaged, I called the dealer I bought them from and he said I had to call Magnepan direct and order it, he also said they had a new phone system which they don't answer very well, after calling them for over two weeks I could see nobody was ever going to answer or return a requested return call.......I called the dealer back, but it doesn't seem he can get one either.......I live a 100 south of Spokane , Washington.....These speakers are about a year old, one sock is dirty.......Come get them 1000.00, speakers , boxes and stands........And I promise to never buy another Magnepan or anything Magnepan makes......W
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- 17 posts total
- 17 posts total