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Magnepan 1.7 I speaker sock ???

Did any of the forum people try and order anything from Magnepan ??  I had one of my new Magnepan 1.7 I speaker socks get damaged, I called the dealer I bought them from and he said I had to call Magnepan direct and order it, he also said they had a new phone system which they don't answer very well, after calling them for over two weeks I could see nobody was ever going to answer or return a requested return call.......I called the dealer back, but it doesn't seem he can get one either.......I live a 100 south of Spokane , Washington.....These speakers are about a year old, one sock is dirty.......Come get  them 1000.00, speakers , boxes and stands........And I promise to never buy another Magnepan or anything Magnepan makes......W

autospec
autospec OP
474 posts
 

Tony:  One of the things that used to make American great were us as American's were improving anything and everything....Now we are always looking for way to get out of something, years ago they would get rid of anybody that couldn't  do there job ........Or wouldn't do there job as is this case.......But we are becoming a second rate country because nobody is accountable for poor service or a poor job......You have a whole class of people that think everything is just OK.......But nothing runs right Fed-ex is always late, UPS looses stuff, orders get lost, Parts are defective.....Its a real mess trying to do a proper job, nobody cares..............That's the problem.............When I started this "thread" I was pretty happy to fix my Magnepan speakers, but I couldn't get answers, I couldn't get parts, and I couldn't get anyone who cared if I ever repaired my Magnepans.....I paid good money for them I didn't want anything free, just a little effort getting me my parts to fix them.........Everybody goes to the defense of Mick at Megnepan but Mick doesn't do his job, and if he did I wouldn't be so mad......Mick has a attitude and that's his problem, and if he cared he would handle this so Magnepan wouldn't get all the bad PR its getting from this, Mick should go to business school and learn Public Relations........And the Magnepans 1.7I will go in the dump..........  

Post removed 
autospec OP
474 posts
 

Who know what evil lurks in the minds of men ??       The shadow knows !!    I think I will close with that.............W 

mr_bill
347 posts
 

I had very responsive repliesw on new socks for MAggie 1.7i speakers from Mick,

autospec OP
474 posts
 

Sir:  I have completely giving up on these speakers, I would gladly sell them for 1000.00 and call it good............Magnepan is not the company they once were and that's why they are not doing well.......If you can't service your customers, your customers will not support you and you will fail.......I feel sorry for the pour dealer that will lose another customer over this........And people like Mick are the people that can cause companies to lose business.........Deal with a company like Wilson Audio and you will see the best in customer service.......But that's the difference..............W

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