Mark Levinson Repairs

I own a Mark Levinson # 331 Power amp and recently the right output channel failed. I called ML service dept to get a quote for repairs and and was shocked when i was told they don't do repairs on this amp anymore and even if they did there are no parts available. They also told me that a 3rd party service center would not be able to help either because they will not have the schematics and they will not give it out to anyone. this was more shocking as based on this information the amp will never be fixed, i do blame myself for not doing research on this company policies prior to buying the amp if i did i would not be in this situation. I own several Mcintosh equi[tment that cost the same or less and older than the ML 331 and i have had them repaired at Mcintosh or my local tech shop i even bought the service manual for one of the amps. 

Does anyone here has the same issue and if so how did you get your amp repaired, any suggestions will be appreciated FYI when the amp was working it was excellent quality sound so the equipment is good just the service sucks !

Thanks for reading.   



The 331 is a very nice amp. worth sending it in to George Myers. It punches above its weight when running properly. They can fix it.

Again, George Myers AV is an authorized Mark Levinson Service Center.

I've had a few Mark Levinson Amps repaired there.  Along with Audio Research projects.

They are excellent.

Give them a call.


George Myers is not listed as an authorized service center on the Levinson website, not sure why. I would check with Levinson to be sure.

Service Centers (

Sites-ML-US-Site (

If you contact me directly, I will happily provide you with an outstanding Mark Levinson experienced repair person. I will not do this on the forum because the person is already swamped with high-end stuff that needs to be completed. If you're not in a rush, you'll have the most exceptional work done imaginable.

It may come as a surprise to many people - … but Samsung is the current owner of Levinson.  Not exactly a firm that is aligned with a high end audiophile service philosophy. 
this is also not a unique policy to Levinson.  I personally had a 12 year old PS Audio power plant that went bad.  They diagnosed the problem as I described the situation as some bad caps  - but said their policy was not to provide service because they could no longer get the exact capacitors that were originally used !

I wouldn’t buy a PS Audio product again.