I am generally a function over form kindof guy. But those are simply not the correct screws for that application and these are not Walmart priced speakers. Assuming these are still in the return period I'd ask them to send me the correct screws at no cost or I'll just return them for my money back. If you love them already I guess I'd just purchase the correct ones and move on. That first response of theirs leaves a bad taste regardless.
New Zu Audio Soul Supreme Speakers
Hey All,
Just got a new set of Soul Supremes...finally after a long wait to match up with my Undertone. All in American Walnut!
https://photos.app.goo.gl/oCWkegRgbAed85a47
Still getting used to the sound - good, detail, imaging and dynamics. But have noticed what seems like some slight quality control and/or consistency issues.
My Undertone has great looking veneer, but came with a non trivial gash in the veneer. Zu was cool enough to create a small discount for the issue to apply to my Soul Supremes. The speakers then, came with some small but questionable changes to the construction. Instead of clean looking buttoned screws for the connector plate that is used on all other products...they use larger Philips head screws that don’t seat flush. Im told from Zu thats the new standard? Also the veneer doesn’t seem to match the quality previously used on the Undertone.
Anyone else recently picked up speakers from Zu and having the same experiences?
Just got a new set of Soul Supremes...finally after a long wait to match up with my Undertone. All in American Walnut!
https://photos.app.goo.gl/oCWkegRgbAed85a47
Still getting used to the sound - good, detail, imaging and dynamics. But have noticed what seems like some slight quality control and/or consistency issues.
My Undertone has great looking veneer, but came with a non trivial gash in the veneer. Zu was cool enough to create a small discount for the issue to apply to my Soul Supremes. The speakers then, came with some small but questionable changes to the construction. Instead of clean looking buttoned screws for the connector plate that is used on all other products...they use larger Philips head screws that don’t seat flush. Im told from Zu thats the new standard? Also the veneer doesn’t seem to match the quality previously used on the Undertone.
Anyone else recently picked up speakers from Zu and having the same experiences?
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- 44 posts total
- 44 posts total