New Zu Audio Soul Supreme Speakers


Hey All,

Just got a new set of Soul Supremes...finally after a long wait to match up with my Undertone. All in American Walnut!

https://photos.app.goo.gl/oCWkegRgbAed85a47

Still getting used to the sound - good, detail, imaging and dynamics. But have noticed what seems like some slight quality control and/or consistency issues.

My Undertone has great looking veneer, but came with a non trivial gash in the veneer. Zu was cool enough to create a small discount for the issue to apply to my Soul Supremes. The speakers then, came with some small but questionable changes to the construction. Instead of clean looking buttoned screws for the connector plate that is used on all other products...they use larger Philips head screws that don’t seat flush. Im told from Zu thats the new standard? Also the veneer doesn’t seem to match the quality previously used on the Undertone.

Anyone else recently picked up speakers from Zu and having the same experiences?


reed338
I am generally a function over form kindof guy. But those are simply not the correct screws for that application and these are not Walmart priced speakers. Assuming these are still in the return period I'd ask them to  send me the correct screws at no cost or I'll just return them for my money back. If you love them already I guess I'd just purchase the correct ones and move on. That first response of theirs leaves a bad taste regardless.   
Screwy! "...came with a non trivial gash in the veneer " --That alone would fire me up. If they saw it and hoped you wouldn't, shame on them. If they didn't see it, they're sloppy and shame on them. If this and the screw issue are indicative of their quality control, I am not impressed.
I looked at the pictures before I rest of your post, and my first thought was "What crappy looking screws."  They look like they're from Lowe's.  Having said that, they are in the back where they probably won't be seen ever.  Are the screws on the front that hold the drivers in OK?
Interns! We are all a little on edge after being cooped up for a year.  It will nice to get out and be "live" again.  I bet someone was trying to be helpful and put those on without anyone noticing.
  
Those speakers are on my list to hear.  Can you compare them to any others you've owned?

The "new screws" remind me of a George Gobel quote...

"Did you ever get the feeling that the world was a tuxedo and you were a pair of brown shoes?"

Odd choice considering the aesthetical efforts they obviously take with their products.

DeKay