Ordering directly from MoFi (LP's)

A plus:  they have stock that MusicDirect, Acoustic Sounds and Elusive Disc don't have.

A minus: you have to pay for shipping. MoFi should have a policy like the others that if you buy a certain dollar amount of merchandise, shipping is free.  It's unreasonable to pay high costs for MoFi products and then have to pay for shipping on top of it.  Add to that the poor customer service and it's a big NO for me.  

Thank you both for confirming the terrible customer service I’m experiencing. 
 

I’m going to cancel and order from MD. 

I've never had a problem with them.

Well, they can’t seem to get their story straight on the use of the Master tapes, so why would they be in any rush to ship goods?

I know that Music Direct charges a card upon shipment.  I forget when Mobile charges your card, but it seems to me it was upon order..please correct me if wrong.