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Positive experience with Ayre

I upgraded from my Ayre QB-9 to an Ayre Codex, which allows me to also stream music from my Oppo CDP through the DAC.  I had a somewhat loose Toslink connection on the Codex which I mentioned to Gary, Ayre's rep when I visited with him at Axpona.  He told me to send it back for an examination.  Ayre replaced the loose connector and put the unit on the bench for a day or so to make sure everything was functioning properly.  

All is well with the returned DAC with a secure fitting for my Toslink cable.  I am over the top happy with Ayre's customer service, as well as their outstanding products.  The Codex was a clear step up from my QB-9 with the advantage of additional connectivity.  And the Codex is nearly $1000 less costly than that of my original QB-9.  At its current price of $1800, if I recall correctly, it is a tremendous value in the world of high-end DAC's, easily a contender to the fine Schiit Yggy. 

Ayre is a first-class audio company and I really enjoy their Codex in my system.     


whitestix
whitestix OP
707 posts
 
Chesebert,
A "shill" for Ayre?  I only wanted to bring to other audiophiles' attention the excellent customer care I received from Ayre.  We evidently both think the Codex is a great DAC... I simply took the time to share my impressions with potentially interested parties.   I think my OP generated a lot of love for Ayre and I am happy about that.  
Ag insider logo xs@2x
hk_fan
457 posts
 
I agree that Ayre is a great company that makes fantastic products.  
rossb
185 posts
 
Another positive experience with Ayre.

My new AX5 Twenty developed a minor fault, and needs one of the boards replaced. I am not in the US, but Ayre responded to my query overnight, organised the replacement board and contacted my local distributor directly, who then contacted me to arrange a pick up of the unit, all within the space of 24 hours.

It also helps that the AX5 Twenty is the best sounding amp I have owned in 30 years of this hobby. 






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