Problem With Innuos Sense - Won't Play Selected Song?

I have an issue with Innuos Sense (latest version) where no matter how I select a song, it most often will not play.  I can trying playing a single track or I can try playing an album, and I can try using the mobile app or on my desktop PC on the same network as my Zenith Mk 3 (which is totally up to date).  When I try to play an album, it will try and fail to play tracks before moving on the the next, until one finally plays. After finding a song on the album that plays, it will fail at playing the subsequent track (no shuffle is not on).

I'm running my Zenith as a standalone endpoint.  Of note, I can use Roon instead of Sense and Roon has no issues (other than Sense sounds better).

I'm logging a support request with Innuos but just wanted to see if anyone has had this issue and if there might be a quick fix? 




@nyev , et al,

Apologies in advance to gertrude09 if I am wrong, which is totally possible, but:

@gertrude09's post seems like one of the bots we have been experiencing lately?  If not why does her second post ever on A'gon, made the same day she joined, end with an advertisement?

And reset your myfedloan customer service.

What’s weird is that the audio advice given seems to have worked.

I think @gertrude09 may be a bot.  This is the first time I've seen a bot taking part in a coversation on this site (that I know of).  Anyway he joined yesterday and his first post was a rephrase of my earlier post and his second post had a link to "myfedload customer service".  I wouldn't click on that.


@carlsbad2 you are right, probably a bot, you posted that first, about the cache confusion….  

@nyev I don't worry about getting credit for it, I worry about bots.  When you gave him credit, I said to myself, "Self, that sounds like what I wrote."  When I reread it I suspected bot and confirmed he joined yesterday and then he posted a link to a scammer later.  

I believe in the old Harry Truman maxim, "It is amazing what you can accomplish if you don't care who gets credit for it."  --Jerry