I ordered one download from Qobuz, a multi album set for about the price of two trips to Starbucks, and 6 months later I still don't have it. Many of the issues cited here, as well as the lack of responsiveness from "Sebastien". I finally gave up.
My current problem is the sudden loss of Chromecast support with Qobuz. One of my streamers is Cambridge Audio CXN 60 wand the Qobuz High Rez offerings are truly superb when Chromecasted. Now the Chromecast icon went missing (the AirPlay is still there, but Chromecast sounds so much better). Multiple emails to Qobuz are met with "What are you talking about" attitude from them.
I can't resist pointing out that with a CD player, there is nothing easier than opening the player, popping the disc in, and listening. None of this bull****. And if streaming is the way to go, streaming your own music burned to a HD has all the advantages of both streaming, CD replay, and very few of the disadvantages