Quandary


I’m really happy with my system. However when a technician, who is also a salesman, came to my house for a stereo repair he complimented my set but said it would sound a lot better if I switched out my Benchmark AHB2 amp (which I think is great) for a Pass 30 wpc class AB amp. He offered to let me hear that amp in my system so that I could decide for myself (at a fee of $300.) The only problem is he doesn’t  have the 30 watt amp in stock but would have to demo the Pass sound with 60 watt monoblocks. He assured  me that with my very efficient GoldenEar Triton 1 speakers the 30 watt amp will almost have the the same quality.

Do you think I can honestly judge how the smaller amp will actually sound? Or should I cancel the demonstration (and save$300?)

128x128rvpiano

Since they came out to provide service for you and apparently were competent, you may need their services again in the future. I wouldn’t burn the bridge but simply kindly decline their offer. Paying to hear an amp(s) that isn’t the one you would be buying seems a total waste.

 

Now, if in the future they do have the amp you would consider, the $300 question would need to be revisited BUT whatever audition fee you agree on would need to be deducted from the sales price if you buy.
 

As we age and lose some mobility we are forced to rely on others more. It is reasonable to pay for help provided but this one makes zero sense. Bringing you a 70 inch tv to see if you would like to buy a 55 inch one later benefits them a bit ($300 minus labor for their employee, one trip or two?). I don’t think it does anything for you except prime you to pay more than you want (up selling). The  sales manager is probably hoping you would go ahead and buy the monoblocks so you’re doing the right thing in asking for advice. Don’t burn the bridge but don’t trust too much either. 

Post removed 

If $300 is not an extreme burden for you, I'd give the new amp a try. The fact that you are very happy with the Benchmark doesn't mean you couldn't be "happier".

I'm ecstatic with my B&W 804D3 but would love to hear the new SVS Titans in my system. Just part of my "Explorer" DNA. Also: Pass XA-25, Jadis I50, Wireworld Eclipse 8 speaker cable, Mola-Mola DAC, etc.

Post removed