Returning damaged item to seller....


I bought a Project Ground It which unfortunately was damaged during shipping. The seller refused refund even after sending multiple pictures of damaged item to him. Only after I initiated PayPal action did he decide to refund me. Through out this process he did not want the item back. Now he has decided he wants it back. I am willing to return it but he refuses to pay for return shipping costs. Am I correct in thinking he should pay return shipping fee? Thanks!

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So he should be out more costs to justify your stance. But your the only one out here so your 1/2 offer justify’s that cause your the good guy.

Interesting, now we find it was delivered..you were away then you saw it was damaged.

Wasn’t it evident on the package it was damaged.

People always see these things in the bias that effects them. My thinking, the need to amass others to be sidled along that bias either way publicly , completely erodes its veracity.

What is the point other than ones own vanity.

The decision is made, the facts are one sided from a biased faucet and its an after the fact incident that is not a general alarm to an on going scam to require a forum to solve or fix anything. Its kind of like housewives gossip .... it never does anything of use. Irony...most that side with you, yourself included would be suspect or pissed at the after the delivery damage and I was away so couldn’t report thing if roles were reversed . Thats reality..often a contention brought up...

It has cost you nada, yet your the one publicly complaining displaying it wrapped in virtuous mud . Feel lucky many aren’t and bare the costs and they don’t gaggle publicly even when they would be certainly more justified. Solves nothing as the reason its posted is never as stated or to help anyone or anything. As far as clear conscience goes,....then why is it still an issue to bring up?

I agree with has2be,

Send back the item at your expense and let it be. You have stuck his face in the mud long enough.

ozzy

has2be,ozzy:

I was looking for input having never, after 100's of purchases had an issue with damaged goods. I am thankful for all the input on both sides.

I can see now why the seller wants me to foot the return shipping costs. Below estimates are just for the base (weight/dimensions) with no packaging.

FedEx:  $78.50 international ground 

UPS:  $73.14 standard 

USPS:  133.19 priority mail international

His shipping costs that I paid and was reimbursed was $40, this should indicate how well it was not packaged.

I am still willing to pay 1/2 shipping costs.

Does the price he charged mean he ate a large portion of the upfront shipping cost out to you, where he listed the shipping price as $40 thinking that’s all it would cost but was surprised at the FedEx for an additional $38.50 or damn near another $100 if he shipped USPS out of his pocket?  Or does he work for a company where he gets a discount on shipping?

The price you paid may not be indicative of shoddy packing.  The seller genuinely might have thought he did a good job.

 

audiodwebe:

The shipping price was after the sell price. If the seller works for a company where he gets a discount I have no idea. The seller does believe he did a good job with the packaging stating he used foam, which there was none. I would post pictures but do not know how on the forum.