Reverb, what a joke


Reverb wants to be a big time operator but they just can't figure it out......About half the stuff I buy is either broke or misrepresented ....So when you are trying to get somebody to do something they send you down the (email everybody) path so they don't have to do anything ....and then your 7 day claim period runs out and you can't do anything......Most of the sellers on there know this so they won't respond in the first 7 days , and you lose the return possibility .............This has happened every time I have a problem on Reverb..........With e-bay , you hit the (return item button) and its done......W

autospec

Next day for the pay off that Reverb says they are going to make right away....Its too bad but they didn't do it and the seller sent me a email and said he was sorry but he didn't pay it either.....But most Reverb sellers know you can't make them pay, but Pay-Pal will go back against Reverb and try and get them to make there seller pay, but that hasn't happened either........So I'm still waiting and if something doesn't happen soon I'll put the sellers name on here............W

the most disgusting thing about reverb is taking their 5% on the shipping! The shipping is an expense, not an earning! So in essence their cut is NOT 5%!!!!
It's false advertising. When I contacted them about, they sent me email threatening me that they will suspend my account. Very frustrating, to say the least!

Sir:    If they suspend your account that could be a blessing........My seller sent me a email tonight and ask if its ok to send the money, I have been trying to get the money from the beginning and nobody has sent the first "nickle"....I ask for 150.00 to fix this SME tonearm and I have already spent 300.00 in parts and haven't even received the parts......I would have been better off throwing it in the trash and taken my lose......Another day and no payment yet.............W

Today I have sent my 19th email to the crooks at Reverb and still nothing.......They ask yesterday if it was OK to send the money....Why would anybody ask such a question ???     That's what is is all about...........W

Seems like Reverb wants to sell stuff, make money and at the same time wants "zero" responsibility. I'd send the arm back and ask for a full refund.  You have enough evidence imo to point out Reverb's lack of attention to this matter and ask for a refund through Paypal.