2. misc-audio
  3. 186565-122748

Seller Unresponsive after payment.

Hi,

I just bought a DAC https://www.audiogon.com/listings/lisb6ae1-space-tech-laboratory-da-512dsd-2-da-converters?show_listing=true from @madavid0 last Sept.14 and have paid through Paypal once I commited the buy option of the listing. He only responded once after one week of no communication and said item will be ship that week because he said he was out of town. I understood that and it is almost two weeks after and no replies on my messages.


How do I go about it? And what kind of feedback do I give for other potential buyers to be aware of what kind of a seller he is.

128x128paopawdecarabao
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cfa88's avatar
cfa88
110 posts
 

OP

Did you purchase the item at a fair price or considerably low price?  Did the seller has feedback? I asked because a lot of scammers would sell at a very low price to get buyers' money, and then ignore buyers' messages.  Seen a lot these days.

paopawdecarabao's avatar
paopawdecarabao OP
14 posts
 

Update this morning when I contacted Tammy from Agon support and mentioned tried calling or messaging the seller first then I replied back no replies then Tammy intervened and copied the Seller from our conversation and asking about the status. Within an hour seller replied telling about his situation he was out of the country at the moment. We will see as he said and promised that one way or another he will ship the item and will give a partial refund when he comes back in a week. 
 

I’m not really familiar with the DAC as it is not common in the marketplace and from his recent feedback and history he has a good reputation so I am giving him a benefit of a doubt. I can always dispute it from Paypal worse comes to worst.

audphile1's avatar
audphile1
5,096 posts
 

Open a dispute with PayPal. It sounds like he’s buying himself some additional time. 

carlsbad2's avatar
carlsbad2
1,623 posts
 

find out what the deadline is to file a paypal claim.  I think it is 6 months.  As long as he is not pushing you past any deadline, be patient.

I ran an ebay business for years, sold millions of $ of merchandise, and never lost a dime on US sales (some european sales went missing in customs).  I had guys disappear for a time and found out they were in the hospital, caring for a sick loved one, or just on a long vacation.  I had one lady pay me for a $1500 item and it came back undeliverable.  I tried for years to contact her and never did.  I assume she passed.

Jerry

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