Sending Equipment out of Country for Repair/Servic


Hi guys

This is actually directed at my fellow Canadians on the site but anyone is perfectly welcome to chime in and share their experiences.

I'm considering purchasing used equipment but I'm wondering what happens when you need to send it out of the country for repair or servicing?

Specifically when it's shipped back to you. Do you still have to pay duties/customs? Are you still charged with the fabulous %15 Canadian sales tax even though you own the equipment?

Is there a way around this?

Are there any other issues/gotchas with having to do this aside from the risk of shipping damage?

Dennis
odd_i_o
Hi. I am a fellow Canadian. I had to send my cal audio labs processor to Arizona for repairs. I did not have to pay duty or taxes to get it back. Since the unit was still under warrenty, I paid for shipping there and they paid for shipping back to me. When I sent it I wrote down on the form that it was for repair.
This is not really answering your question, but there are so many great Canadian audio companies (Sim, Bryston, Classe, Totem, Magnum Dynalab, etc); I might be tempted to stick with those.
Hi Acheung

Did your dealer handle all the shipping arrangements or did you personally(without dealer involvement) deal with the company yourself?

Thanks for your response so far!
Hi Steve

You're right, there are a lot of great Canadian audio companies but it's all about having choices. I don't want to feel restricted as I peruse all the for sale ads here on this great site.

You know what they say about the grass always being greener on the other side :-)