Shanling/Music Hall CD Player repair

Music Hall can't direct you to a repair facility with parts and schematics to fix their products? Why would anyone buy from them?

Narrod: precisely. Fool me once, etc. I've been there as well with this guy. He won't have my business again.

Please contact Bernard Li at Charisma Audio (charisma@rogers.com) in Canada. They import Shanling and they do have a repair center in Ontario (Draco International).
I have had a problem with my CD-T100 and they fixed it in a timely manner. Bernard is extremely helpful and courteous.
Before that I contacted Music Hall and they did not help at all (providing false information). Also, it took them forever to answer my e-mails. I do like Shanling gear but I'll never do business again with Music Hall.
Best of luck!

Charisma Audio is indeed the Canadian distributor for Shanling. They are a
truly excellent company to deal with. However if Charisma (or perhaps
PartsConnexion) were unable to help, I myself would try the Soundsmith in
Peekskill, NY.

http://www.sound-
smith.com/

I very much appreciate the suggestions of Charisma and Soundsmith and will follow thru. I want my display to work.

Thoroughly agree on the sound of my Music Hall/Shanling player. It is outstanding. Except for this service problem I would buy a CD 100. If I get the Cd25 fixed I might just change my mind!