Simaudio doesnt stock parts for discontinued produ


I tried to order a new face plate for my Simaudio LP5.3 phono amp. Wanted a silver one to match my silver power supply. I emailed Simaudio with the request. After 3 week they answered that they dont stock that part because the item was discontinued in 2010. Really, two years and they no longer stock parts.

I certainly know now what my next audio purchase will not be.
manitunc

It appears the replacement phono amp is the same size as yours. Have you asked if Simaudio can simply put the new phono amp face plate in silver on your unit?

I know for fact they have done this in the past.
I agree that the situation sucks. If you can't get the face plate, there are two options (one rather bold).

1) Buy another one and sell yours (I did this with my CD player to get the one with the black face) or;

2) Have the face plate refinished (sanded and re-anodized). It might be cheaper than getting a new one from Sim Audio if it was available!
Ketchup,
I would hope that if I could have used the new one, Simaudio would have said so. Whatever, its not that important to me looks wise, just surprised, thats all.
One question that comes up is, first, how many extras were made beyond those used for production and then, how many of those were used to replace damaged ones, or for people like me who want to change face plates. I would hope there werent many damaged ones.
In 30 years of buying hifi and 15 years reading internet forums about hifi, this is the first time i've come across someone who wanted to change the faceplate on an item. I've seen countless adverts for components where the seller mentions a scratch or shows a close up photo of such and again, even on very expensive items i've never seen mention of replacing the scratched part with new. With that in mind, I don't believe it would even enter the thoughts of a hifi company to manufacture extra faceplates in case someone wanted to change the colour down the track.

I agree with the posters above that your topic heading makes it look like Simaudio doesn't stock any parts for repair which is what piqued my interest and why i opened the post. It's a false claim the way you've worded it.