Soundstage gone


Hi guys,
I was really happy with the sound I had from my system until I decided to upgrade my turntable to MC stage. What I had: Linn LP12 with Lingo 3, Akito tonearm and Adikt MM cartridge. The amp is MA2275, speakers B&W 802. Recently I upgraded TT with Radical power supply, Urika MC internal phono stage, Ekos tonearm and Kandid cartridge. My amp has only MM phono stage, so tried to plug the cords from the table into other available inputs: CD2, tuner or DVD. The sound was amazing but the soundstage almost gone. I was shocked. There is no more splitting sounds between speakers and all the records plays as mono. Is there a way to fix that? Forgot to mention: I have a dedicated power line and my cables AQ Hurricane, AQ Oak.

lviv
Is there some reason you don't want the dealer to help you with this?  That would be your best option.
@Iviv,

I’m not surprised you’re in shock. Going from the Akito arm and Lingo power supply to the Ekos and Radikal should have been a substantial upgrade.

The Linn’s always been a highly sensitive deck. It’s all too easy for it to get a knock, or for something to move in transit.

So check if the suspension is working as freely as before. If not, it may need a reset and you must contact the dealer who can also check out the new cartridge.

I know it's a pain, and I hated doing that myself but I don’t suggest touching anything yourself. You shouldn’t need to.


I have no issue to talk to dealer and I already did. He doesn't know the root cause. Some technician said it requires time to break-in, some suggested to move speakers. I thought maybe somebody experienced similar issue before. From what I've learnt now I have to use new sound from completely new turntable. Now it's coming up question: was it better to have excellent soundstage or amazing sound without or degraded it.
Dumb question time. Have you accidentally pressed the mono button on your amp? That would do it every time. ;-)
The Urika II phonostage converts signal to digital domain and then performs RIAA corrections according to a quick perusal of the product online.  To me this is a strange way to enjoy analog, but in truth I know nothing about the product and the technology.   Not cheap at $3750.  Good luck.