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Stanalog - Still in business ?

Dear audiofriends!
Does anyone know if Stans homepage still active. After ordering a motor (17th october) for my beloved Well Tempered Classic-turntable I recieved a mail telling me "This e-mail is to confirm the reciept of your recent order from Stanalog"
Paid by credit card and money was drawn from my account.
But no motor and no reply from several e-mails I wrote.
Tried to reach him by phone, no ansver.
What the heck is going on !!
How can I reach this guy, please tell me if anyone of you know.
Got a new AirTight PC-1 cartridge and Merlin VSM speakers, was really looking forward ..........
I´m very dissapointed and upset, I love this turntable.

Kindly Regards:
Clabe
e-mail:claes-goran.berg@vgregion.se
clabe
armstrod
615 posts
 
Having owned a Well Tempered and having dealt with George more than once, communication with him can be maddeningly slow at times. I don't think he has a secretary or any staff - I'm pretty sure it's just him. Of course, that's no excuse for poor service.

When I HAVE been able to communicate with him, George has always been helpful and knowledgeable.

David

jaybo
4,478 posts
 
i'm sure well tempered and sugden are thrilled
rfogel8's avatar
rfogel8
192 posts
 
I must be the exception because I bought a VDH Black Beauty from George a while back and received it PDQ. That cartridge came with a neat little 3/4" long bubble level that was great for quickly setting azimuth(not perfect but damn close). Some time later I sold the BB and with it went the level. I called George a few months ago and ordered one level for me and another for a friend and they showed up about a week later. He could be out of the country so I'd try calling again.
clabe OP
101 posts
 
Thank You All!
It gives me hope to hear that I propably get the stuff,
but when that´s ........
I´ll suppose my tolerance has to broaden a bit.
I´ll wait a while and hopefully it arrives.
Also heard Stan have other business to take care of, this is just another more or less goodwill to keep up with.

Hope he reads this (sooner or later).

Best Regards:
Clabe
ghanson
53 posts
 
And hope he hires a secretary part-time to keep customers from believing he has closed shop permanently.
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