A couple of years ago, I went to Apoxna with the goal of finding a new set of speakers that “ticked all the boxes” — a floor standing speaker; a neutral, natural sound; very revealing (likely having a ribbon tweeter), good bass; a big soundstage; and, of course, affordable (less than $20,000.) Walking into the Raidho Acoustics suite, I found my speaker — except I’d have to take out a second mortgage to buy them. Walking into the adjacent room I discovered Scansonic — Raidho’s “value line” with Raidho attributes. To my ears — they were amazing. After a long listen, I was tempted to buy them on-site. But prudence caused me to think it over. When I told the manufacturer where I lived, he responded that they had an excellent dealer in my city.
Enter Juan from Bliss HiFi. I hadn’t been home a day when I got an email from him, offering to bring a pair of Scansonics to my house for an in house demo. (Hmmm, never had a dealer offer that.)
He arrived, set them up and then said, “Keep the Scans here for a while next to your existing speakers so you can compare them over a few weeks. (Never had a dealer offer that either.) Long story short — I bought them and couldn’t be happier.
And when I had some electronic issues requiring that I send my amp and pre-amp in for repairs, Juan offered to drop by with a new integrated amp he had on display. “You can’t be without music — keep it as long as you need it,” he said! (Nope, NEVER had a dealer say that.)
Fast forward — my equipment is back from the repair shop and connected to the new Scans. They sound even better than I’d remembered from the show. I call Juan so he can get his integrated back and he responds, “I’ll come pick it up and while I’m there we can dial in the speakers so they’re perfect in your room.” This guy is awesome.
He arrives and spends a couple of hours getting everything set up just right. Now they’re perfect alright — better than I would have ever imagined.
The moral of the story — find a great stereo dealer and don’t let him go. In my book, that’s Juan of Bliss HiFi — this guy’s a ROCK STAR!
Thanks Juan. You da man!
Michael